Napier Road at peak hour, met by a car that is already there.
Main lobby on Napier Road. Napier and Tanglin back up at peak hours; a pre-assigned car beats being discharged into that queue.
Gleneagles is on Napier Road, close to Tanglin and the Botanic Gardens. The hospital itself is straightforward; the roads around it are not. Napier and Tanglin carry commuter traffic at both ends of the day, and a discharge that lands in the middle of it is a poor time to be looking for a car.
Being discharged into a peak-hour queue on Napier Road is the specific problem this trip has. A car assigned in advance waits for you; a car summoned at that moment joins the same traffic you are trying to leave.
Medical travellers sometimes fly out the same day. If that is you, book the hospital pickup and the airport run as one booking with the flight number — we track the flight, so a consultation that overruns does not turn into a missed check-in.
S$65 base fare in a Luxury MPV to any hospital on the island — it does not change with distance or traffic, and there is no GST. A pickup at Changi Airport is charged as an airport arrival, S$85. A late-night pickup between 23:00 and 07:00 adds S$20, and a date-based surcharge can apply (F1 Grand Prix week). Whatever applies is shown in the quote before you pay. One companion travels free. If the passenger can move from a wheelchair into a car seat with some help, the chauffeur helps them in and carries a folding wheelchair in the boot at no extra charge. Our cars cannot carry a passenger seated in their wheelchair. Waiting and a return leg are quoted with the booking rather than added afterwards.
Transit Line is an independent LTA-licensed chauffeur company, not affiliated with or endorsed by Gleneagles Hospital, and provides transport only — not medical or nursing care. For an emergency, call 995.
The car is assigned and waiting at the main lobby before your pickup time, so the Napier and Tanglin queues are our problem rather than yours. That is the point of booking ahead rather than being discharged into that traffic and then looking for a ride.
Not with distance or traffic. S$65 is the base fare in the Luxury MPV from anywhere on the island, with no GST and no meter. A pickup at Changi Airport is charged as an airport arrival, S$85. A pickup between 23:00 and 07:00 adds S$20, and a date-based surcharge can apply — F1 Grand Prix week is the one that affects this service. Whatever applies is in the quote before you pay. One companion travels free.
Yes — tell us when you book and we quote the waiting time with the trip rather than adding it afterwards. Discharge rarely runs to the hour given, so it is better to say so in advance than to have the chauffeur arrive to an open-ended wait.
Yes, if the passenger can move from the wheelchair into a car seat with some help — tick the wheelchair box when booking. The chauffeur helps them in, puts a folding wheelchair in the boot at no extra charge, and helps with bags to the door. Our cars cannot carry a passenger seated in their wheelchair. We provide transport only, not medical or nursing care.