Irrawaddy Road — and not the Orchard campus by mistake.
Next to TTSH and Novena MRT, and a different hospital from Mount Elizabeth Orchard. Say “Novena” when you book so the chauffeur does not go to Orchard.
Mount Elizabeth Novena is on Irrawaddy Road, beside Tan Tock Seng and a short walk from Novena MRT. It is the newer of the two Mount Elizabeth hospitals and a different building, a different campus and a different part of town from the Orchard one.
Almost everyone says “Mount E”, and about half the time they mean Orchard. We ask which every time a booking names it, because the two are twenty minutes and a traffic decision apart, and the correction cannot be made once the car is on Orchard Road.
Much of what happens here is specialist consultation rather than emergency care, so the trips are planned ones — a return with waiting is usually the right booking rather than two separate jobs. Tell us the appointment time and we will quote the wait with it.
S$65 base fare in a Luxury MPV to any hospital on the island — it does not change with distance or traffic, and there is no GST. A pickup at Changi Airport is charged as an airport arrival, S$85. A late-night pickup between 23:00 and 07:00 adds S$20, and a date-based surcharge can apply (F1 Grand Prix week). Whatever applies is shown in the quote before you pay. One companion travels free. If the passenger can move from a wheelchair into a car seat with some help, the chauffeur helps them in and carries a folding wheelchair in the boot at no extra charge. Our cars cannot carry a passenger seated in their wheelchair. Waiting and a return leg are quoted with the booking rather than added afterwards.
Transit Line is an independent LTA-licensed chauffeur company, not affiliated with or endorsed by Mount Elizabeth Novena, and provides transport only — not medical or nursing care. For an emergency, call 995.
Say “Novena” when you book, and we will read it back on your confirmation. They are two different hospitals under one name — Novena is on Irrawaddy Road beside TTSH, Orchard is at 3 Mount Elizabeth — and it is the single most common mix-up on this booking.
Not with distance or traffic. S$65 is the base fare in the Luxury MPV from anywhere on the island, with no GST and no meter. A pickup at Changi Airport is charged as an airport arrival, S$85. A pickup between 23:00 and 07:00 adds S$20, and a date-based surcharge can apply — F1 Grand Prix week is the one that affects this service. Whatever applies is in the quote before you pay. One companion travels free.
Yes — tell us when you book and we quote the waiting time with the trip rather than adding it afterwards. Discharge rarely runs to the hour given, so it is better to say so in advance than to have the chauffeur arrive to an open-ended wait.
Yes, if the passenger can move from the wheelchair into a car seat with some help — tick the wheelchair box when booking. The chauffeur helps them in, puts a folding wheelchair in the boot at no extra charge, and helps with bags to the door. Our cars cannot carry a passenger seated in their wheelchair. We provide transport only, not medical or nursing care.