Health City Novena at clinic hours, without the driveway scramble.
Health City Novena is busy at clinic hours. We collect at the main lobby on Jalan Tan Tock Seng unless you name a specialist centre on the campus.
TTSH is part of Health City Novena, which means the campus carries the traffic of a hospital, several specialist centres and an MRT interchange at once. Between about eight and ten in the morning the driveway is at its worst, and that is exactly when most clinic appointments start.
For a morning appointment, allow more time than the map suggests — the delay is at the door rather than on the road. A pre-booked car helps here in a way it does not everywhere: the chauffeur is already waiting when you come out, rather than joining the queue to get in.
Mount Elizabeth Novena is a few minutes away and a different hospital entirely. If your appointment letter says one and you say the other when booking, the chauffeur goes to the wrong campus — so we confirm which when the destination is in Novena.
S$65 base fare in a Luxury MPV to any hospital on the island — it does not change with distance or traffic, and there is no GST. A pickup at Changi Airport is charged as an airport arrival, S$85. A late-night pickup between 23:00 and 07:00 adds S$20, and a date-based surcharge can apply (F1 Grand Prix week). Whatever applies is shown in the quote before you pay. One companion travels free. If the passenger can move from a wheelchair into a car seat with some help, the chauffeur helps them in and carries a folding wheelchair in the boot at no extra charge. Our cars cannot carry a passenger seated in their wheelchair. Waiting and a return leg are quoted with the booking rather than added afterwards.
Transit Line is an independent LTA-licensed chauffeur company, not affiliated with or endorsed by Tan Tock Seng Hospital (TTSH), and provides transport only — not medical or nursing care. For an emergency, call 995.
The main lobby on Jalan Tan Tock Seng, unless you name a specialist centre on the Health City Novena campus. Clinic hours are busy there, so a pre-assigned car waiting beats joining the driveway queue.
Not with distance or traffic. S$65 is the base fare in the Luxury MPV from anywhere on the island, with no GST and no meter. A pickup at Changi Airport is charged as an airport arrival, S$85. A pickup between 23:00 and 07:00 adds S$20, and a date-based surcharge can apply — F1 Grand Prix week is the one that affects this service. Whatever applies is in the quote before you pay. One companion travels free.
Yes — tell us when you book and we quote the waiting time with the trip rather than adding it afterwards. Discharge rarely runs to the hour given, so it is better to say so in advance than to have the chauffeur arrive to an open-ended wait.
Yes, if the passenger can move from the wheelchair into a car seat with some help — tick the wheelchair box when booking. The chauffeur helps them in, puts a folding wheelchair in the boot at no extra charge, and helps with bags to the door. Our cars cannot carry a passenger seated in their wheelchair. We provide transport only, not medical or nursing care.